Who We Are
CIS Home Loans is a full-service mortgage company dedicated to helping families realize their dream of homeownership. Since we opened our doors in 1991, we’ve remained committed to offering industry-leading services while staying true to our small-town values. Our mission then and now is to provide exceptional support to our customers.
Wondering what the letters C, I, and S stand for in CIS Home Loans? Originally, the company was named Cavalier Information Systems after its corporate owner, Cavalier Acceptance Corporation (CAC). In 2001, as CAC phased out its name, the company officially became CIS Financial Services, Inc. To make the name more consumer-friendly, the new executive team rebranded the business as CIS Home Loans by implementing DBA (doing business as). With this final change in the company name, the true meaning of C I S was revealed:
Character
DOING THE RIGHT THING
When your family turns to CIS for a new home, we’re with you every step of the way. Our team is made up of dedicated individuals from your local communities, people you can trust. Our priority is helping you find the financial support needed to secure a home for your family. We genuinely care about your family’s well-being, and you can rely on us to always do what’s right.
Integrity
DOING IT THE RIGHT WAY
We’re committed to upholding our small-town values by fostering personal connections with our customers. When you reach out to CIS, you’ll speak with a real person, not a recording. You’ll be assigned a loan originator who understands and cares about your community. Our team prioritizes doing things the right way, with prompt communication and follow-through.
Service
DOING IT RIGHT AWAY
CIS is a national home loan provider with a small-town, community-focused spirit. While our team is dedicated to helping you achieve your homeownership dreams, they’re also deeply involved in their local communities. From sponsoring local events to participating in various charities, CIS staff are encouraged to actively engage and give back every day.
Our culture is built on these core principles. We are committed to helping our employees grow both personally and professionally. CIS is more than just a workplace; it’s a family where we share common professional dreams and goals, all while upholding Character, Integrity, and Service. We hope that, because of these values, our team members can proudly say they’ve become better individuals by working here.
Our Values
CIS Home Loans takes great pride in our ability to provide industry-leading services to our customers without compromising our small-town ideals. That was our mission when we opened up our doors in 1991 and it remains the same today.
CIS quickly became a cornerstone in the home loans marketplace, enabling us to build long-standing, successful partnerships with industry leaders like Fannie Mae, Freddie Mac, and Ginnie Mae. These relationships keep us at the forefront of industry trends and programs, giving us a competitive edge in securing home loans with these companies. We’ve achieved record-breaking agreements in the past and remain focused on continuing this success now and into the future.
Besides our company’s principles, our core values are also pillars to who we are as a company as a whole.
The Podium
At CIS, our dedication and actions distinguish us from the competition. We compete with ourselves, taking ownership of who we are. Excellence is born from caring more than others might deem sensible. We believe excellence starts at the top and comes from within. Our customers deserve nothing less. We understand that effort alone isn’t enough—results are what truly matter
The Heart
Honesty, consistency, and loyalty are our top priorities. At CIS, success is shared—when everyone wins, we all win! We always choose what’s right, even when no one is watching. We embrace transparency with courage. Our actions reflect what’s in our hearts. We lead by example, knowing that talk is cheap and actions speak volumes. As leaders, we celebrate successes together, and adversity strengthens our resolve. Unity is the key to our success, and we recognize that everyone makes mistakes—asking for forgiveness is always okay.
Attitude is Everything
Every customer is our top priority, and our actions demonstrate how much we care. We simplify processes to help our customers reach their goals. By prioritizing service and putting others first, we ensure an exceptional experience. Thinking creatively and personalizing our approach are key to achieving genuine customer satisfaction. We thrive on creating happy customers.
Break the Box
We lead by example, with exceptional communication being crucial to our leadership success. Innovation requires staying ahead of the curve, starting from within our hearts. We foster a team-first culture and eagerly embrace challenges through creative thinking. By using creativity and artistic ideation, we break free from conventional boundaries. Staying ahead means listening to our stakeholders and addressing their needs to create value in impactful ways.
Limitless
We show care in every situation, regardless of position or rank. We believe that leaders who care inspire their teams to do the same. Caring is inherent to who we are and remains constant. We strive to offer a genuine experience, doing so with sincerity and a smile.
We are Here for You!
Beginning with a single location and eight employees in Hamilton, Alabama, in 1991, CIS has grown to over 65+ team members across three offices, serving customers in 36 states! We’re always just a phone call away, available to assist you, and happy to help!
Get in touch with us today to let us help you turn your dreams into reality.
CIS offices will be closed on the following holidays:
2024 Holiday Closings
January 1st, 2024 – New Year’s Day
January 15th – Martin Luther King Jr. Day
February 19th – President’s Day
May 27th – Memorial Day
June 19th – Juneteenth
July 4th – 5th – Independence Day
September 2nd – Labor Day
October 14th – Columbus Day
November 11th – Veterans Day
November 28th – 29th – Thanksgiving Day
December 24th – Christmas Eve
December 25th – Christmas Day
January 1st, 2025 – New Years Day