Contact CIS Home Loans

Employee Roster

Need to find the extension for a specific CIS employee? Check out our employee roster.

VIEW EMPLOYEE ROSTER

YOU ASK WE ANSWER

Need to get in contact with CIS Home Loans? Choose one of these options or fill out our form. We will get back to you promptly.

Contact a member of our loan servicing team today!

Customer Service / Loan Servicing
Office Hours: Mon-Fri  8am-6pm CST
Phone: (855) 279-2162
Email: servicing@cishomeloans.com

CIS Home Loans is licensed to originate in 27 states and licensed to service in 49 states.  Visit our locations page to find a CIS office near you.

Locations

Sometimes it’s easier just to talk to someone! Contact a member of our loan servicing team.

Customer Service / Loan Servicing
Office Hours: Mon-Fri  8am-6pm CST
Phone: (855) 279-2162
Email: servicing@cishomeloans.com

ADDITIONAL LOAN SERVICING INFO

Contact a member of our loan servicing team.

Customer Service / Loan Servicing
Office Hours: Mon-Fri  8am-6pm CST
Phone: (855) 279-2162
Email: servicing@cishomeloans.com

ADDITIONAL LOAN SERVICING INFO

Contact one of our mortgage loan originators today.

Office Hours: Mon-Fri  8am-5:30pm CST
Phone: (800) 545-7979
Fax: (877) 720-5535
Email: contact@cishomeloans.com

Locations
Get Pre-Qualified Online Now

Contact one of our mortgage loan originators today.

Office Hours: Mon-Fri  8am-5:30pm CST
Phone: (800) 545-7979
Fax: (877) 720-5535
Email: loans@cishomeloans.com

Locations
APPLY ONLINE NOW

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Contact Our Corporate Office

Toll Free: (800) 844-4845
Phone: (205) 430-8250
Fax: (800) 844-4965

Physical Address:
851 Military Street North
Hamilton, AL 35570

Mailing Address:
PO Box 1906
Hamilton, AL 35570

2020 Holiday Closings

Monday, January 20th – MLK Day
Monday, May 25th Memorial Day
Friday, July 3rd – Independence Day
Monday, September 7th – Labor Day
Thursday, November 26th – Thanksgiving
Thursday, December 24th – Christmas Eve
Friday, December 25th – Christmas Day

Customer Service / Loan Servicing

For questions concerning payment, loan balance, address change, changes in your account status, pay off details, and more:

Office Hours:
Monday-Friday 8am-6pm CST
Phone: (855) 279-2162
Email: servicing@cishomeloans.com

Request verification of mortgage: vomrequest@cishomeloans.com
Request a payoff quote: POQ@cishomeloans.com
When requesting a verification of mortgage or a payoff quote, please allow 24 – 48 hours for the process to be completed.
Note: We do not accept E-signatures.

Customer Service/Escrow Division

(Property Tax, Private Mortgage Insurance and Homeowner’s Insurance)
Office Hours:
Monday-Friday 8am-5pm CST
Phone: 855-279-2162
Emailescrowservicing@cishomeloans.com
Insurance Claims Email: insuranceclaims@cishomeloans.com

Loss Mitigation / Loan Servicing

(Foreclosure Prevention, Loan Modification)
Phone: 855-279-2162
Email: lossmit@cishomeloans.com

To report a complaint or if you suspect fraud:
Office Hours: Monday-Friday 8am-5pm CST
Phone: (800) 844-4845
Email: compliance@cishomeloans.com

Ready to get started?
Get pre-qualified for your loan online!

Get Pre-Qualified

Need Insurance for your home?

Contact CIS Insurance

Already pre-qualified?
Fill out your application from home today!

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