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Contact Loan Servicing 2017-11-06T20:32:30+00:00

Contact Our Team of Loan Servicing Experts

Customer Service / Loan Servicing

Office Hours:
Monday-Thursday 8am-8pm CST
Friday 8am-6pm CST
Phone: (855) 279-2162
Email: servicing@cishomeloans.com

To Request verification of mortgage email: VOM@cishomeloans.com
To Request a payoff quote email: POQ@cishomeloans.com
When requesting a verification of mortgage, or a payoff quote please allow 24 – 48 hours for the process to be completed.
Note: We do not accept E-signatures

Customer Service/Escrow Division

(Property Tax, Private Mortgage Insurance and Homeowner’s Insurance)
Office Hours:
Monday-Friday 8am-5pm CST
Phone: (844) 272-2637
Email: escrowservicing@cishomeloans.com
Insurance Claims Email: insuranceclaims@cishomeloans.com

Loss Mitigation / Loan Servicing

(Foreclosure Prevention, Loan Modification)
Phone: (800) 844-4845
Email: lossmit@cishomeloans.com

Loss Mitigation Application
HUD Housing Counselor List

Payment Options

Payment Remittance:
Payment options available at no cost include: ACH (automatic bank drafts), and traditional mail in payments.
You may also choose to call in and have one of our customers servicing representatives process a payment on your behalf for a flat fee of $11 per processed payment. Call (855) 279-2162

Payment Mailing Address:
CIS Home Loans
PO Box 36
Columbus, GA 31902

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