Contact Our Team of Loan Servicing Experts
Customer Service / Loan Servicing
Monday-Thursday 8am-8pm CST
Friday 8am-6pm CST
Phone: (855) 279-2162
For questions concerning payment, actual loan balance, address change, changes in your account status, pay off details, and more, please use this email address.
Customer Service/Escrow Division
Loss Mitigation / Loan Servicing
(Foreclosure Prevention, Loan Modification)
Phone: (800) 844-4845
Loan Servicing Fees
For a list of loan servicing fees please CLICK HERE.
Payment options available at no cost include: ACH (automatic bank drafts), and traditional mail in payments.
You may also choose to call in and have one of our customers servicing representatives process a payment on your behalf for a flat fee of $11 per processed payment. Call (855) 279-2162.
Payment Mailing Address:
CIS Home Loans
PO Box 36
Columbus, GA 31902
Ready to make your payment online?
Login to your account to make payments, view loan balance, or request payoff statements.