Loan Servicing 2018-04-26T11:36:34+00:00

Loan Servicing

CIS Home Loans is aware of the issue regarding our inbound calls and we are working diligently to resolve the situation. If you call our office and cannot reach a customer service representative, please email us at servicing@cishomeloans.com with your name and phone number and we will return your call. Payments can be processed online with a debit card or check. Thank you for your patience!

Full Service Mortgage Bank

CIS Home Loans is a full service mortgage bank with over 25 years in the mortgage industry.
We are an approved loan servicer of Fannie Mae, Ginnie Mae, FHA, VA and USDA loans. CIS is currently licensed to service in 49 States and Puerto Rico. Our philosophy emphasizes relationship, dependable service and a commitment to effective communication. We realize that in order to provide the best customer service, we must appeal to you our customer through quality personal service.

Payment Options

Online Account Management
CIS Home Loans is excited to announce that our online account management is now available. You will be able to access and manage your account 24/7. The site will allow borrowers to make payments, view loan balance, request payoff statements, view escrow accounts and access 1098 forms.

Payment Remittance:
Payment options available at no cost include: ACH (automatic bank drafts), and traditional mail in payments.
Online options are available with a transaction fee.
You may also choose to call in and have one of our customers servicing representatives process a payment on your behalf for a flat fee of $11 per processed payment. Call (855) 279-2162

Payment Mailing Address:
CIS Home Loans
PO Box 36
Columbus, GA 31902

Ready to make your payment online?

TURN YOUR DREAM HOUSE
INTO YOUR NEW HOME